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We use both Royal Mail,Parcel Force, City Link & Fedex for our consignments. We reserve the right to ship via an alternative method. At the moment deliver in the UK, The Republic of Ireland & Germany.
Order Cut-off Times
Orders placed before 1.00pm will normally be shipped the same day, subject to stock availability. Any orders placed after 1.00pm will not be dispatched until the next working day.
Minimum Order Value: Orders placed must be valued at £15 or above.
Standard Delivery 3- 5 Days: £4.99
We will use either a courier service or Royal Mail signed for recorded delivery service. For Royal Mail service if you are not available a card will be left for you to arrange pick up from your local post office. Courier delivery will be between 8.30 am-6.00pm. All deliveries require a signature; please ensure there is someone available to sign for the package as the courier will not leave any parcels otherwise. The courier may attempt to leave your goods with a neighbour if possible.
Specific post codes Highlands & Islands (see below) will incur a surcharge for standard delivery
2501-2750 g £6.23
Over 2750g £13.15
Highlands and Islands Postcode areas: AB31-38, AB41-45, AB51-56, BT1, BT19, BT28, BT37, BT46, BT56, BT66, BT77, BT10, BT2, BT29, BT38, BT47, BT57, BT67, BT78, BT11, BT20, BT3, BT39, BT48, BT58, BT68, BT79, BT12, BT21, BT30, BT4, BT49, BT6, BT69, BT8, BT13, BT22, BT31, BT40, BT5, BT60, BT7, BT80, BT14, BT23, BT32, BT41, BT51, BT61, BT70, BT81, BT15, BT24, BT33, BT42, BT52, BT62, BT71, BT82, BT16, BT25, BT34, BT43, BT53, BT63, BT74, BT9, BT17, BT26, BT35, BT44, BT54, BT64, BT75, BT92, BT18, BT27, BT36, BT45, BT55, BT65, BT76, BT93/9,4 FK19-21, HS1-9, IV1-32, IV36, IV40-49, IV51-56, KA27-28, KW1-17, PA20-49, PA60-78, PA80-88, PH1, PH5-10, PH15-26, PH30-45, ZE1-3
Ireland - Standard Delivery 3- 5 Days: £22.00
Delivery to the Republic of Ireland uses our standard delivery service at a flat rate charge of £22.00.
Germany - Standard Delivery 5 -7 Days: £25.00
Delivery to Germany uses our standard delivery service at a flat rate charge of £25.00.
Next Day Courier Delivery UK Mainland Only: £6.99 (Monday > Thursday inclusive) excludes delivery on Saturday and Bank holidays. Please note orders placed on a Friday will not be delivered until Monday.
Courier delivery will be between 8.30 am-6.00pm. All deliveries require a signature; please ensure there is someone available to sign for the package as the courier will not leave any parcels otherwise. The courier may attempt to leave your goods with a neighbour if possible.
All Scottish freight is a 1-2 working day service it is not guaranteed for next day delivery.
It should be noted that, with the exception of Timed Services which we do not offer; there is no contractual obligation to refund carriage for late delivery.
At Rombouts we want you to be happy every time you shop with us. We endeavour to deal with your return quickly and efficiently. Any complaint will be dealt with fairly, effectively and confidentially. Your statutory rights as a consumer are unaffected. Please ensure you read the returns policy before contacting us.